Privacy Policy
Effective date: August 14, 2026
Who We Are
R&R Plumbing is a plumbing company located at 2001 Gaslight Dr., Harrisonville, MO 64701. Our website address is https://rrplumbing.net. This policy explains what information we collect when you use our website, how we use it, and the choices you have.
Information We Collect
When you request service, ask for a quote, or apply for a job through a form on this site, we collect the information you provide. This may include your name, phone number, email address, service address, and details about the plumbing work you need. We only ask for information we need to respond to you and schedule your service.
Like most websites, we also automatically receive basic technical information when you visit, such as your IP address, browser type, and the pages you view. This information is collected through cookies and similar technologies used by our analytics tools.
How We Use Your Information
We use the information you provide to:
- Respond to your service requests and quote inquiries
- Schedule, confirm, and follow up on appointments
- Communicate with you about your service
- Consider your application if you apply for employment
- Understand how visitors use our website so we can improve it
We do not sell your personal information.
Online Scheduling
Online booking on this site is provided by ServiceTitan, the software we use to run our business. When you book an appointment through the scheduling window, the information you enter is transmitted to ServiceTitan and handled according to their privacy policy in addition to ours.
Analytics and Cookies
We use Google services, including Google Tag Manager and Google Analytics, to measure how our website is used and how our advertising performs. These tools set cookies in your browser and collect usage information such as pages visited and time on site. You can limit or block cookies through your browser settings, and you can opt out of Google Analytics with the browser add-on available from Google.
Who We Share Information With
We share information only with the service providers that help us operate: our scheduling and business management software, our website hosting provider, our email provider, and analytics services. These providers process information on our behalf. We do not sell or rent your information to third parties, and we do not share it for others’ marketing.
We may disclose information if required by law or to protect our legal rights.
How Long We Keep Information
We keep customer and lead records as long as we need them to serve you and to meet our business and legal obligations. Job applications are kept only as long as needed for hiring decisions.
Your Choices
You can contact us at any time to ask what information we have about you, ask us to correct it, or ask us to delete it. We will honor your request unless we are required to keep the information for legal or business record purposes.
Children
Our website and services are intended for adults. We do not knowingly collect information from children under 13.
Changes to This Policy
If we update this policy, we will post the new version on this page with a new effective date.
Contact Us
If you have questions about this policy or your information, contact us:
R&R Plumbing
2001 Gaslight Dr., Harrisonville, MO 64701
Phone: (816) 772-5431
Email: office@rrplumbing.net